👋 Accepting New Patients

About our Practice

Erica L. O’Donnell D.O., P.A. is a privately owned family practice located in Ormond Beach. We are dedicated to providing patients with quality care and have been doing so for over 20 years. Our top priority is your medical care and well-being.

Our healthcare team is comprised of two independent practitioners, Dr. Erica O’Donnell and Jessica Hills APRN. Dr. O’Donnell is a Board Certified Family Physician by the American Osteopathic Board of Family Physicians and has been in practice for 20 years. Previously, Dr. O’Donnell was a Registered Pharmacist. Jessica Hills APRN is a Board Certified Family Nurse Practitioner by the American Academy of Nurse Practitioners. She is a compassionate nurse practitioner that puts your healthcare needs at the top of her priorities.

Our team is also comprised of both front and back office staff that is kind, friendly and dedicated to assisting you with all of your healthcare needs. Our front office is trained to help with any billing and/or insurance questions to the best of their abilities, as well as, scheduling appointments in a timely manner and directing your calls to the appropriate team member. Our back office staff is trained to handle your healthcare needs, including but not limited to in-house testing and medication refills.

Special Note

Special Note

With the new year upon us, it is that time when insurance carriers change their prescription formularies and preferred physicians. Whether you have had a change in insurance or not, please bring a copy of your insurance company's physician directory and prescription formulary with you to your visit. This will help ensure that you are provided with the most accurate and timely care possible. Thank you for your understanding and help on this matter.

Frequently Asked Questions

We are open Mon-Thurs 8:30am-5pm / every other Friday 8:30am-1pm (phone calls are accepted 8:30am-4pm) We are out to lunch from 1pm - 2pm.

By telephone only at 386-671-2771

• Option 1 to reach the front desk for billing questions or to schedule an appointment.

• Option 2 to reach the clinical staff for any clinical based questions or concerns including the status of referrals.

• Option 3 to reach medical records. Our medical records clerk works off site and will answer messages as promptly as possible.

• Option 4 to reach the office manager.

***Please note that although we do have an email listed, no questions or concerns pertaining to clinical, billing, and/or records will be addressed via email. PLEASE CALL THE OFFICE.***

Contact your pharmacy to have them send our office a request to refill your medication. Any controlled medications will require a face to face visit.

We offer a wide variety of in-house testing and ancillary services. Please contact the office for specific details.

Call the office to request a copy for pick-up or visit our Patient Portal.

Prescription Drug diversion has become a National Epidemic. In doing our part to stem the epidemic, the physicians of Erica L. O’Donnell D.O., P.A. have adopted the following policy for the prescription of Controlled Substances. We will only prescribe these medications to patients who have on file current imaging studies, surgical history, and/or a work up and recommendation from a Pain Management Doctor and/or Psychiatrist, or pathology that demonstrates a need for these drugs. If your medical history and records do not contain any of the above, your doctor will discuss with you others treatment options. A reminder, ALL patients receiving prescriptions for controlled drugs are subject to random drug testing.

Many insurance companies promote that the patient is entitled to an annual wellness evaluation. As defined by the insurance companies, this yearly evaluation is a wellness visit. At your visit, the doctor or their staff will review your immunizations and screen you for age and gender appropriate conditions. The provider will then order any tests that he/she feels are needed to diagnose any condition/s you may have. A yearly (annual) evaluation does not include any treatment of previously diagnosed conditions. If the provider discusses or treats you for these pre-existing problems, the insurance companies will this visit as problem-focused claim. Based on the guidelines of the Affordable Care Act of 2010, there are no deductibles or co-pays associated with the annual wellness evaluation.

What you might expect at your Annual Wellness Evaluation: • Review of Medical, Family, and Social History, as well as Habits • Medication Reconciliation • Review of Immunizations • Lab and Procedure Orders • Screening and Prevention Guidelines • Discussion of healthy lifestyle including diet, exercise, and smoking and alcohol consumption

What not to expect at your Annual Wellness Evaluation: The following items are addressed in what the insurance companies refer to as a problem-focused visit. • Review and management of pre-existing conditions • Any surgical procedure • Evaluation of new complaints • Refills of medications that you are currently on

It is fraudulent to ask a doctor to code a wellness evaluation if problems are addressed.

Effective 01/01/2021 Erica L. O’Donnell D.O., P.A. will require a 24-hour notice of cancellation for appointments. Failure to cancel your appointment 24-hours in advance will result in a charge of $25.00. Payment of this charge will be expected prior to being scheduled for another appointment.

Contact Us

Phone: 386-671-2771

Fax: 386-671-6458

Erica L. O’Donnell D.O., P.A. treats all types of patients in Ormond Beach and specializes in Medicare. We always take medicare patients in our Ormond dr office and since we specialize in ormond medicare patients we are number one for medicare new patient enrollment in daytona beach as well. Medicare patients Ormond should call to enroll since our practice invites all medicare patients from Ormond Medicare to Daytona Medicare. Medicare specialist in Ormond Daytona open enrollment for any medicare patients.